An auto dialer is a software that helps businesses automatically dial out a huge set of leads. In simple words, this software can dial the numbers to communicate between any two points in the telephone or mobile phone. With this, you can connect a customer to a live agent once the call has been connected at the customer's end. When the call has been established, the auto-dialer will announce some relevant verbal messages to the one who has called. Auto dialer software enables a business to assign calls to different agents depending on some conditions.
Businesses of different industries such as E-commerce, Real Estate, Weather Forecasting, Financial services, and so on use this Autodialer system to their customers and send them automated messages.
Features of an auto dialer that we offer
We at Webwers are engrossed in offering effective and high-end auto dialer software that helps you to connect with customers. Some crucial features of this system are mentioned here:
Call Recording:
The Auto dialers software service that we offer enables you to track all conversations with an option of call recording.
Call reporting:
Another feature that you can get from our offered autodial system is call reporting. You will get daily and weekly call reports to know how the business is working.
IVR:
There is another feature of IVR that helps you to create personalized customer call experiences. With this, you can collect information that can be utilized to connect customers to the right agents.